For restaurants in Surat (Gujarati, Hindi, English speakers)
Customers order, pay, and confirm pickup or delivery — all in WhatsApp. No app to download, no commission to lose to a marketplace. Built for Surat's Adajan, Vesu, Piplod, Citylight businesses — works in Gujarati, Hindi, English.
Key business hubs: Adajan, Vesu, Piplod, Citylight, Ring Road. Languages: Gujarati, Hindi, English.
Surat's textile/diamond traders need WhatsApp catalogs synced to inventory in real-time. Manual catalog updates lose them inquiries to faster competitors.
On a ₹500 order, you keep ₹350-375. Direct WhatsApp orders keep 100% (less ~2% Razorpay fees). For a 2,000-order/month restaurant, that's ₹2-3 lakh of recovered margin.
Reservations get double-booked, lost, forgotten. The host fields phone calls, then writes in a notebook. Walk-ins fight with reservations at 8pm Saturday.
Loyal customers come back monthly but you don't know what they like, when they last visited, or how to bring them back when they lapse. No customer database.
Gujarati-dominant with significant Hindi-speaking migrant business community (textiles, diamonds).
Doggu's voice agent auto-detects Gujarati, Hindi, English and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.
Menu loads as a clickable carousel. Customer picks, customizes, pays via UPI link. Order lands in your kitchen printer or POS. No app, no commission.
Customer reserves on WhatsApp, sees live table availability, gets confirmation + 24h reminder. Hosts see today's bookings on a single screen.
Auto-builds a profile per phone number: visit count, favourite items, last visit date, average bill. Lapsed customers (60+ days) get a personalized win-back.
Delivery boys get a WhatsApp ping with order details + customer location. Customer gets a tracking link with ETA. No 3rd-party logistics fee on local deliveries.
Order confirmation (utility)
Hi {{name}}! Your order is confirmed:
🍽 {{items}}
💰 *₹{{total}}* (paid via UPI ✓)
🛵 Delivery to {{address}}
⏱ ETA: {{eta}}
We'll send a tracking link when it leaves the kitchen. Reply HELP if anything's off.Localize for Surat: open with Gujarati greeting if your audience leans local. Tone in Surat skews warmer, formal, with local-language touches.
UPI ~78%, cards ~9%, COD ~10%. Trade payments still heavily cheque/RTGS in textile and diamond clusters.
Highest WhatsApp adoption per capita in India for B2B; textile and diamond traders run entire operations on WhatsApp groups.
Major festivals: Navratri, Diwali, Uttarayan.
Gujarat GST (state code 24). SMC Trade License. Diamond/textile cluster has industry-specific regulations.
Single-location restaurants: Pro (₹2,499/month) — WhatsApp ordering + reservations + CRM + payments. Multi-outlet chains: Growth (₹4,999/month) for per-outlet menus, reporting, and brand-isolation.
Start your 14-day trialYes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Gujarat (state code 24), and the voice agent supports Gujarati, Hindi, English out of the box.
Gujarati-dominant with significant Hindi-speaking migrant business community (textiles, diamonds).The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.
Not entirely — those drive discovery. Doggu drives loyalty and repeat orders direct. Most restaurants use both: marketplaces for new customers, Doggu to bring them back at 100% margin.
Yes — Petpooja, Posist, UrbanPiper, and Pixsell are supported via webhook. Orders land in your existing POS. Menu sync is bidirectional so price/availability stays consistent.