For restaurants in Hyderabad (Telugu, Urdu, Hindi speakers)

Restaurants & Cafes in Hyderabad: Run on WhatsApp, voice & CRM

Customers order, pay, and confirm pickup or delivery — all in WhatsApp. No app to download, no commission to lose to a marketplace. Built for Hyderabad's Banjara Hills, Jubilee Hills, Hitech City, Gachibowli businesses — works in Telugu, Urdu, Hindi.

Hyderabad at a glance

Metro population
110 lakh
SMBs estimate
5.8 lakh
GST state code
36
City tier
Tier 1

Key business hubs: Banjara Hills, Jubilee Hills, Hitech City, Gachibowli, Madhapur, Secunderabad. Languages: Telugu, Urdu, Hindi, English.

The Hyderabad angle for restaurants

Hyderabadi Urdu/Hindi blend means standard voice models miss 15-20% of intent in tier-1 areas. Telugu support alone isn't enough.

Zomato/Swiggy take 25-30% commission

On a ₹500 order, you keep ₹350-375. Direct WhatsApp orders keep 100% (less ~2% Razorpay fees). For a 2,000-order/month restaurant, that's ₹2-3 lakh of recovered margin.

Reservations live in a paper diary

Reservations get double-booked, lost, forgotten. The host fields phone calls, then writes in a notebook. Walk-ins fight with reservations at 8pm Saturday.

Repeat customers are anonymous

Loyal customers come back monthly but you don't know what they like, when they last visited, or how to bring them back when they lapse. No customer database.

Language + voice in Hyderabad

Hindi-Telugu-Urdu code-switching common; voice agents must handle Hyderabadi Hindi which is distinct from standard Hindi.

Doggu's voice agent auto-detects Telugu, Urdu, Hindi and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.

How Doggu fits Hyderabad restaurants

WhatsApp menu + ordering

Send menu, take order, get paid — all in WhatsApp

Menu loads as a clickable carousel. Customer picks, customizes, pays via UPI link. Order lands in your kitchen printer or POS. No app, no commission.

Table reservation

Goodbye, paper diary

Customer reserves on WhatsApp, sees live table availability, gets confirmation + 24h reminder. Hosts see today's bookings on a single screen.

Customer CRM

Every regular, on file

Auto-builds a profile per phone number: visit count, favourite items, last visit date, average bill. Lapsed customers (60+ days) get a personalized win-back.

Delivery routing

Self-delivery without the chaos

Delivery boys get a WhatsApp ping with order details + customer location. Customer gets a tracking link with ETA. No 3rd-party logistics fee on local deliveries.

Sample WhatsApp template

Order confirmation (utility)

Hi {{name}}! Your order is confirmed:

🍽 {{items}}
💰 *₹{{total}}* (paid via UPI ✓)
🛵 Delivery to {{address}}
⏱ ETA: {{eta}}

We'll send a tracking link when it leaves the kitchen. Reply HELP if anything's off.

Localize for Hyderabad: open with Telugu greeting if your audience leans local. Tone in Hyderabad skews concise + English-mixed.

Payments in Hyderabad

UPI ~78%, cards ~12%, COD ~7%. PhonePe and BharatPe heavily used.

High WhatsApp adoption; many businesses run dual-language broadcasts (Telugu + English).

Local festivals + regulatory

Major festivals: Bonalu, Bathukamma, Diwali.

Telangana GST (state code 36). Telangana Shops and Establishments Act. Foreign liquor license restrictions for restaurants/bars.

Pricing for Hyderabad restaurants

Single-location restaurants: Pro (₹2,499/month) — WhatsApp ordering + reservations + CRM + payments. Multi-outlet chains: Growth (₹4,999/month) for per-outlet menus, reporting, and brand-isolation.

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FAQ — restaurants in Hyderabad

Does Doggu work for businesses based in Hyderabad?

Yes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Telangana (state code 36), and the voice agent supports Telugu, Urdu, Hindi, English out of the box.

What about local language support for Hyderabad?

Hindi-Telugu-Urdu code-switching common; voice agents must handle Hyderabadi Hindi which is distinct from standard Hindi.The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.

Does this replace Zomato/Swiggy?

Not entirely — those drive discovery. Doggu drives loyalty and repeat orders direct. Most restaurants use both: marketplaces for new customers, Doggu to bring them back at 100% margin.

Will it integrate with my POS?

Yes — Petpooja, Posist, UrbanPiper, and Pixsell are supported via webhook. Orders land in your existing POS. Menu sync is bidirectional so price/availability stays consistent.

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