For restaurants in Madurai (Tamil, English speakers)
Customers order, pay, and confirm pickup or delivery — all in WhatsApp. No app to download, no commission to lose to a marketplace. Built for Madurai's Anna Nagar, KK Nagar, Tirupparankundram, Vilangudi businesses — works in Tamil, English.
Key business hubs: Anna Nagar, KK Nagar, Tirupparankundram, Vilangudi, Periyar. Languages: Tamil, English.
Madurai's Chithirai Festival (10 days in April-May) brings 5× normal foot traffic; SMBs without queue management on WhatsApp lose customers to wait times.
On a ₹500 order, you keep ₹350-375. Direct WhatsApp orders keep 100% (less ~2% Razorpay fees). For a 2,000-order/month restaurant, that's ₹2-3 lakh of recovered margin.
Reservations get double-booked, lost, forgotten. The host fields phone calls, then writes in a notebook. Walk-ins fight with reservations at 8pm Saturday.
Loyal customers come back monthly but you don't know what they like, when they last visited, or how to bring them back when they lapse. No customer database.
Tamil-only for most customer interactions; English in formal/educational sectors.
Doggu's voice agent auto-detects Tamil, English and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.
Menu loads as a clickable carousel. Customer picks, customizes, pays via UPI link. Order lands in your kitchen printer or POS. No app, no commission.
Customer reserves on WhatsApp, sees live table availability, gets confirmation + 24h reminder. Hosts see today's bookings on a single screen.
Auto-builds a profile per phone number: visit count, favourite items, last visit date, average bill. Lapsed customers (60+ days) get a personalized win-back.
Delivery boys get a WhatsApp ping with order details + customer location. Customer gets a tracking link with ETA. No 3rd-party logistics fee on local deliveries.
Order confirmation (utility)
Hi {{name}}! Your order is confirmed:
🍽 {{items}}
💰 *₹{{total}}* (paid via UPI ✓)
🛵 Delivery to {{address}}
⏱ ETA: {{eta}}
We'll send a tracking link when it leaves the kitchen. Reply HELP if anything's off.Localize for Madurai: open with Tamil greeting if your audience leans local. Tone in Madurai skews warmer, formal, with local-language touches.
UPI ~70%, cards ~10%, COD ~14%.
Growing; temple-tourism + textile cluster adoption picking up fast.
Major festivals: Chithirai Festival (10 days), Pongal, Diwali.
Tamil Nadu GST (state code 33). Heritage zone restrictions around Meenakshi Temple. Temple-tourism licenses.
Single-location restaurants: Pro (₹2,499/month) — WhatsApp ordering + reservations + CRM + payments. Multi-outlet chains: Growth (₹4,999/month) for per-outlet menus, reporting, and brand-isolation.
Start your 14-day trialYes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Tamil Nadu (state code 33), and the voice agent supports Tamil, English out of the box.
Tamil-only for most customer interactions; English in formal/educational sectors.The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.
Not entirely — those drive discovery. Doggu drives loyalty and repeat orders direct. Most restaurants use both: marketplaces for new customers, Doggu to bring them back at 100% margin.
Yes — Petpooja, Posist, UrbanPiper, and Pixsell are supported via webhook. Orders land in your existing POS. Menu sync is bidirectional so price/availability stays consistent.