For restaurants in Lucknow (Hindi, Urdu, English speakers)
Customers order, pay, and confirm pickup or delivery — all in WhatsApp. No app to download, no commission to lose to a marketplace. Built for Lucknow's Hazratganj, Gomti Nagar, Aliganj, Indira Nagar businesses — works in Hindi, Urdu, English.
Key business hubs: Hazratganj, Gomti Nagar, Aliganj, Indira Nagar, Jankipuram. Languages: Hindi, Urdu, English.
Lucknow customers are sensitive to tone — informal language in customer service messages is read as disrespect. Templates must use formal Hindi/Urdu.
On a ₹500 order, you keep ₹350-375. Direct WhatsApp orders keep 100% (less ~2% Razorpay fees). For a 2,000-order/month restaurant, that's ₹2-3 lakh of recovered margin.
Reservations get double-booked, lost, forgotten. The host fields phone calls, then writes in a notebook. Walk-ins fight with reservations at 8pm Saturday.
Loyal customers come back monthly but you don't know what they like, when they last visited, or how to bring them back when they lapse. No customer database.
Hindi-Urdu mix is distinctive; voice agents handling Lucknowi Hindi must respect formal address (aap vs tum).
Doggu's voice agent auto-detects Hindi, Urdu, English and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.
Menu loads as a clickable carousel. Customer picks, customizes, pays via UPI link. Order lands in your kitchen printer or POS. No app, no commission.
Customer reserves on WhatsApp, sees live table availability, gets confirmation + 24h reminder. Hosts see today's bookings on a single screen.
Auto-builds a profile per phone number: visit count, favourite items, last visit date, average bill. Lapsed customers (60+ days) get a personalized win-back.
Delivery boys get a WhatsApp ping with order details + customer location. Customer gets a tracking link with ETA. No 3rd-party logistics fee on local deliveries.
Order confirmation (utility)
Hi {{name}}! Your order is confirmed:
🍽 {{items}}
💰 *₹{{total}}* (paid via UPI ✓)
🛵 Delivery to {{address}}
⏱ ETA: {{eta}}
We'll send a tracking link when it leaves the kitchen. Reply HELP if anything's off.Localize for Lucknow: open with Hindi greeting if your audience leans local. Tone in Lucknow skews warmer, formal, with local-language touches.
UPI ~70%, cards ~10%, COD ~16% (higher than tier-1).
Growing rapidly; many traditional businesses moved to WhatsApp during 2022-2024.
Major festivals: Diwali, Eid, Holi.
Uttar Pradesh GST (state code 09). UP Shops and Establishments Act. Lucknow Municipal Corp trade license.
Single-location restaurants: Pro (₹2,499/month) — WhatsApp ordering + reservations + CRM + payments. Multi-outlet chains: Growth (₹4,999/month) for per-outlet menus, reporting, and brand-isolation.
Start your 14-day trialYes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Uttar Pradesh (state code 09), and the voice agent supports Hindi, Urdu, English out of the box.
Hindi-Urdu mix is distinctive; voice agents handling Lucknowi Hindi must respect formal address (aap vs tum).The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.
Not entirely — those drive discovery. Doggu drives loyalty and repeat orders direct. Most restaurants use both: marketplaces for new customers, Doggu to bring them back at 100% margin.
Yes — Petpooja, Posist, UrbanPiper, and Pixsell are supported via webhook. Orders land in your existing POS. Menu sync is bidirectional so price/availability stays consistent.