For restaurants in Kozhikode (Calicut) (Malayalam, English, Arabic speakers)
Customers order, pay, and confirm pickup or delivery — all in WhatsApp. No app to download, no commission to lose to a marketplace. Built for Kozhikode (Calicut)'s Mananchira, SM Street, Mavoor Road, Wayanad Road businesses — works in Malayalam, English, Arabic.
Key business hubs: Mananchira, SM Street, Mavoor Road, Wayanad Road. Languages: Malayalam, English, Arabic.
Kozhikode spice and Gulf-NRI trade demands multilingual WhatsApp + timezone-aware sends; agencies handling Gulf customers must operate 24-hour communications.
On a ₹500 order, you keep ₹350-375. Direct WhatsApp orders keep 100% (less ~2% Razorpay fees). For a 2,000-order/month restaurant, that's ₹2-3 lakh of recovered margin.
Reservations get double-booked, lost, forgotten. The host fields phone calls, then writes in a notebook. Walk-ins fight with reservations at 8pm Saturday.
Loyal customers come back monthly but you don't know what they like, when they last visited, or how to bring them back when they lapse. No customer database.
Malayalam-first; English strong; Arabic in spice/Gulf-trade community.
Doggu's voice agent auto-detects Malayalam, English, Arabic and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.
Menu loads as a clickable carousel. Customer picks, customizes, pays via UPI link. Order lands in your kitchen printer or POS. No app, no commission.
Customer reserves on WhatsApp, sees live table availability, gets confirmation + 24h reminder. Hosts see today's bookings on a single screen.
Auto-builds a profile per phone number: visit count, favourite items, last visit date, average bill. Lapsed customers (60+ days) get a personalized win-back.
Delivery boys get a WhatsApp ping with order details + customer location. Customer gets a tracking link with ETA. No 3rd-party logistics fee on local deliveries.
Order confirmation (utility)
Hi {{name}}! Your order is confirmed:
🍽 {{items}}
💰 *₹{{total}}* (paid via UPI ✓)
🛵 Delivery to {{address}}
⏱ ETA: {{eta}}
We'll send a tracking link when it leaves the kitchen. Reply HELP if anything's off.Localize for Kozhikode (Calicut): open with Malayalam greeting if your audience leans local. Tone in Kozhikode (Calicut) skews warmer, formal, with local-language touches.
UPI ~74%, cards ~14% (NRI remittances), COD ~9%.
Very high; Gulf-NRI customer base means WhatsApp is the international communication norm.
Major festivals: Onam, Vishu, Eid.
Kerala GST (state code 32). Spice export DGFT compliance significant.
Single-location restaurants: Pro (₹2,499/month) — WhatsApp ordering + reservations + CRM + payments. Multi-outlet chains: Growth (₹4,999/month) for per-outlet menus, reporting, and brand-isolation.
Start your 14-day trialYes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Kerala (state code 32), and the voice agent supports Malayalam, English, Arabic out of the box.
Malayalam-first; English strong; Arabic in spice/Gulf-trade community.The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.
Not entirely — those drive discovery. Doggu drives loyalty and repeat orders direct. Most restaurants use both: marketplaces for new customers, Doggu to bring them back at 100% margin.
Yes — Petpooja, Posist, UrbanPiper, and Pixsell are supported via webhook. Orders land in your existing POS. Menu sync is bidirectional so price/availability stays consistent.