For salons in Kolkata (Bengali, Hindi, English speakers)
Bookings, reminders, loyalty, payments — all on the channel your clients already use. Less time on the phone, more bookings, fewer no-shows. Built for Kolkata's Park Street, Salt Lake, Gariahat, Howrah businesses — works in Bengali, Hindi, English.
Key business hubs: Park Street, Salt Lake, Gariahat, Howrah, New Town, Ballygunge. Languages: Bengali, Hindi, English, Urdu.
Durga Puja week (5-6 days in October) sees 4-6× the normal load; businesses without WhatsApp automation get overwhelmed and lose 30%+ of festive demand.
Salon no-shows are the highest in any industry. Bridal, mehendi, party-prep — the sting of a missed slot at peak hours is brutal.
You promised every 10th visit free. The card is somewhere. The customer thinks they're owed something. The receptionist guesses. Margin and goodwill both leak.
When someone cancels at 2pm for a 4pm slot, who tells the next person on the waitlist? Usually no one — the slot just stays empty.
Bengali-Hindi-English mix; older customer base prefers Bengali; younger customers comfortable in English.
Doggu's voice agent auto-detects Bengali, Hindi, English and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.
Clients pick their stylist + service. Live slot availability per stylist. The AI handles 'I want Anjali for highlights next Saturday afternoon' as a complete intent.
24-hour and 2-hour reminders go out automatically. If a client cancels, the next person on the waitlist gets a WhatsApp 'slot just opened' nudge — fills the gap in minutes.
Per portfolio data: salon no-show rates drop from ~22% to ~7% with reminders alone.
Auto-tracks visits, services, and spend. Lapsed clients (60+ days since visit) get a gentle WhatsApp win-back with a calibrated offer. 4-7% reactivate per send.
Send a Razorpay/UPI link with the bill. Built-in tip option (10% / 15% / 20% / custom). Auto-generates the GST invoice.
Win-back template (marketing — needs customer opt-in)
Hi {{name}}! It's been a while 👋
We're running a special offer for clients we haven't seen in 60+ days:
*{{offer}}* off your next service, code *{{code}}*.
Valid till {{expiry}}. Book here: {{link}}
Reply STOP if you'd prefer not to hear from us.Localize for Kolkata: open with Bengali greeting if your audience leans local. Tone in Kolkata skews concise + English-mixed.
UPI ~70%, cards ~13%, COD ~14% (higher than national average). Cash culture remains stronger.
Moderate-to-high WhatsApp adoption; SMS still used by traditional businesses for older demographics.
Major festivals: Durga Puja, Kali Puja, Poila Boishakh.
West Bengal GST (state code 19). WB Shops and Establishments Act. Trade License from KMC required.
Single-location salons: Pro (₹2,499/month). Chains (3+ locations) or franchise: Growth (₹4,999/month) with multi-brand support and per-location reporting.
Start your 14-day trialYes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including West Bengal (state code 19), and the voice agent supports Bengali, Hindi, English, Urdu out of the box.
Bengali-Hindi-English mix; older customer base prefers Bengali; younger customers comfortable in English.The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.
Yes. Each staff member has their own service list, prices, working hours, and break slots. The booking flow shows the right options based on the stylist or service the client picks first.
Auto-tracks every visit and total spend per client. You define the rule (e.g. ₹500 off after ₹10,000 cumulative spend, or every 10th visit free). Doggu sends the reward as a coupon code via WhatsApp at the trigger event. No physical cards.