For clinics in Mumbai (Marathi, Hindi, English speakers)
Patients book on WhatsApp. Reminders go out automatically. Missed calls are answered by an AI voice agent. Your front desk gets their afternoon back. Built for Mumbai's Bandra, Andheri, Lower Parel, Powai businesses — works in Marathi, Hindi, English.
Key business hubs: Bandra, Andheri, Lower Parel, Powai, Thane, Navi Mumbai. Languages: Marathi, Hindi, English, Gujarati.
Off-hours bookings in Mumbai disappear within minutes — competition density is the highest in India. Sub-5-minute response time is table stakes.
Patients book, then forget. Without a 24-hour-before reminder, no-show rates in Indian clinics typically run 20-30% — every empty slot is lost revenue and a delayed patient who could have used it.
One person fielding bookings on WhatsApp, taking phone calls, doing patient intake, and managing the queue. The phone rings while they're typing a reply; both get half-attention.
65% of clinic enquiries come outside 10am-6pm. Without a 24/7 reply, these patients move on to the next clinic in the same area within an hour.
Marathi-Hindi-English code-switching is the norm; SMS/WhatsApp tends toward English with regional words.
Doggu's voice agent auto-detects Marathi, Hindi, English and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.
Patients message your number, see live slot availability, book in 30 seconds. 24-hour-before reminder sends automatically with a one-tap reschedule/cancel. No-shows drop from ~22% to ~7%.
Salon and clinic clients see ~80% of inbound calls fully resolved by the AI agent + WhatsApp combo, with the front desk handling only the complex 20%.
When the front desk is busy or off-shift, the voice agent answers in 1-2 rings. Speaks Hindi, English, regional languages. Books, reschedules, takes messages — all routed to the doctor's WhatsApp.
Off-hours bookings captured: 30-50% of total bookings, depending on practice.
Auto-captures every WhatsApp conversation, call, booking, payment against the patient. Search by name or phone. Tags for diabetic / pre/post-surgery / pediatric — push relevant follow-ups to the right list.
Send a payment link via WhatsApp the moment a booking is confirmed. Auto-collected, GST-invoice generated, marked paid in the patient record.
Appointment reminder template (utility, ~₹0.30/conversation)
Hi {{name}}, this is a reminder for your appointment with Dr. {{doctor}} at {{clinic_name}}.
📅 *{{date}}* at *{{time}}*
📍 {{address}}
Reply RESCHEDULE to move it. Reply CANCEL to free the slot for someone else.Localize for Mumbai: open with Marathi greeting if your audience leans local. Tone in Mumbai skews concise + English-mixed.
UPI ~75%, cards ~15%, wallets ~5%, COD ~5%. Razorpay + PhonePe most popular.
WhatsApp Business API adoption above national average; most established SMBs already have a verified number.
Major festivals: Ganesh Chaturthi, Diwali, Eid.
Maharashtra GST (state code 27). Shops and Establishments Act registration mandatory. RERA registration required for real estate.
Most clinics fit the Pro plan (₹2,499/month) — covers WhatsApp Business API, voice agent, CRM, booking, and payments. Multi-doctor practices on Growth (₹4,999/month) for branded multi-tenant booking pages.
Start your 14-day trialYes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Maharashtra (state code 27), and the voice agent supports Marathi, Hindi, English, Gujarati out of the box.
Marathi-Hindi-English code-switching is the norm; SMS/WhatsApp tends toward English with regional words.The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.
Doggu is the patient-facing layer (WhatsApp, voice, booking, payments, CRM). For internal HMS/EHR (e.g. Practo Ray, MocDoc, Halemind) we expose a webhook that syncs new bookings into your existing system. Most clinics either run Doggu alongside their HMS or use Doggu as their primary system.
Yes. Each doctor or branch has their own slot calendar, availability, and consultation fee. Patients pick the doctor at booking; the AI agent disambiguates if they don't say. Each brand on the Growth plan gets its own booking page.