For doctors, dentists, physiotherapists, diagnostic centers, and small multi-specialty clinics.
Patients book on WhatsApp. Reminders go out automatically. Missed calls are answered by an AI voice agent. Your front desk gets their afternoon back.
Built from interviews + audits across clinics on Doggu.
Patients book, then forget. Without a 24-hour-before reminder, no-show rates in Indian clinics typically run 20-30% — every empty slot is lost revenue and a delayed patient who could have used it.
Estimated cost: ~₹40,000/month at a 4-doctor clinic
One person fielding bookings on WhatsApp, taking phone calls, doing patient intake, and managing the queue. The phone rings while they're typing a reply; both get half-attention.
65% of clinic enquiries come outside 10am-6pm. Without a 24/7 reply, these patients move on to the next clinic in the same area within an hour.
When a patient walks in, no one remembers their last visit, their preferences, what they paid. Repeat work, repeat conversations, repeat data entry.
WhatsApp booking + reminders
Patients message your number, see live slot availability, book in 30 seconds. 24-hour-before reminder sends automatically with a one-tap reschedule/cancel. No-shows drop from ~22% to ~7%.
Salon and clinic clients see ~80% of inbound calls fully resolved by the AI agent + WhatsApp combo, with the front desk handling only the complex 20%.
AI voice agent (24/7)
When the front desk is busy or off-shift, the voice agent answers in 1-2 rings. Speaks Hindi, English, regional languages. Books, reschedules, takes messages — all routed to the doctor's WhatsApp.
Off-hours bookings captured: 30-50% of total bookings, depending on practice.
Patient CRM
Auto-captures every WhatsApp conversation, call, booking, payment against the patient. Search by name or phone. Tags for diabetic / pre/post-surgery / pediatric — push relevant follow-ups to the right list.
Payment collection
Send a payment link via WhatsApp the moment a booking is confirmed. Auto-collected, GST-invoice generated, marked paid in the patient record.
Pre-approved with Meta. Variables auto-filled from your CRM.
Appointment reminder template (utility, ~₹0.30/conversation)
Hi {{name}}, this is a reminder for your appointment with Dr. {{doctor}} at {{clinic_name}}.
📅 *{{date}}* at *{{time}}*
📍 {{address}}
Reply RESCHEDULE to move it. Reply CANCEL to free the slot for someone else.Most clinics fit the Pro plan (₹2,499/month) — covers WhatsApp Business API, voice agent, CRM, booking, and payments. Multi-doctor practices on Growth (₹4,999/month) for branded multi-tenant booking pages.
See full pricing →Doggu is the patient-facing layer (WhatsApp, voice, booking, payments, CRM). For internal HMS/EHR (e.g. Practo Ray, MocDoc, Halemind) we expose a webhook that syncs new bookings into your existing system. Most clinics either run Doggu alongside their HMS or use Doggu as their primary system.
Yes. Each doctor or branch has their own slot calendar, availability, and consultation fee. Patients pick the doctor at booking; the AI agent disambiguates if they don't say. Each brand on the Growth plan gets its own booking page.
India doesn't have HIPAA but does have the DPDP Act (2023). Doggu doesn't ask the AI voice agent to give medical advice or store sensitive medical history — it handles bookings, reminders, payments, and basic FAQs. Anything clinical happens in your HMS.
Yes — Hindi, English, Tamil, Telugu, Bengali, Marathi, Kannada. Auto-detected from the caller's first words. For tier-2 city clinics, this is non-negotiable.
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Doggu replaces WhatsApp Business, CRM, voice agent, booking, payments, ads, and GST with one platform — built for Indian SMBs and priced for them.
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