For clinics in Kota (Hindi, Marwari, English speakers)

Clinics & Dental Practices in Kota: Run on WhatsApp, voice & CRM

Patients book on WhatsApp. Reminders go out automatically. Missed calls are answered by an AI voice agent. Your front desk gets their afternoon back. Built for Kota's Vigyan Nagar, Talwandi, Indra Vihar, Coaching Road businesses — works in Hindi, Marwari, English.

Kota at a glance

Metro population
10 lakh
SMBs estimate
0.4 lakh
GST state code
08
City tier
Tier 2

Key business hubs: Vigyan Nagar, Talwandi, Indra Vihar, Coaching Road, Rajeev Gandhi Nagar. Languages: Hindi, Marwari, English.

The Kota angle for clinics

Kota's coaching ecosystem (300K+ students annually) requires high-volume parent communication in Hindi; English-only systems fail with 60%+ of parents.

30% no-show rate on appointments

~₹40,000/month at a 4-doctor clinic

Patients book, then forget. Without a 24-hour-before reminder, no-show rates in Indian clinics typically run 20-30% — every empty slot is lost revenue and a delayed patient who could have used it.

Front desk drowns in WhatsApp + calls

One person fielding bookings on WhatsApp, taking phone calls, doing patient intake, and managing the queue. The phone rings while they're typing a reply; both get half-attention.

Off-hours bookings vanish

65% of clinic enquiries come outside 10am-6pm. Without a 24/7 reply, these patients move on to the next clinic in the same area within an hour.

Language + voice in Kota

Hindi-first; Marwari in older communities; English strong in coaching sector.

Doggu's voice agent auto-detects Hindi, Marwari, English and switches mid-conversation if the caller does. WhatsApp templates can be approved in any of the languages your customers actually use.

How Doggu fits Kota clinics

WhatsApp booking + reminders

Book and remind, end-to-end

Patients message your number, see live slot availability, book in 30 seconds. 24-hour-before reminder sends automatically with a one-tap reschedule/cancel. No-shows drop from ~22% to ~7%.

Salon and clinic clients see ~80% of inbound calls fully resolved by the AI agent + WhatsApp combo, with the front desk handling only the complex 20%.

AI voice agent (24/7)

Pick up every call

When the front desk is busy or off-shift, the voice agent answers in 1-2 rings. Speaks Hindi, English, regional languages. Books, reschedules, takes messages — all routed to the doctor's WhatsApp.

Off-hours bookings captured: 30-50% of total bookings, depending on practice.

Patient CRM

Every patient, every visit, one record

Auto-captures every WhatsApp conversation, call, booking, payment against the patient. Search by name or phone. Tags for diabetic / pre/post-surgery / pediatric — push relevant follow-ups to the right list.

Payment collection

Razorpay/UPI links without the GST headache

Send a payment link via WhatsApp the moment a booking is confirmed. Auto-collected, GST-invoice generated, marked paid in the patient record.

Sample WhatsApp template

Appointment reminder template (utility, ~₹0.30/conversation)

Hi {{name}}, this is a reminder for your appointment with Dr. {{doctor}} at {{clinic_name}}.

📅 *{{date}}* at *{{time}}*
📍 {{address}}

Reply RESCHEDULE to move it. Reply CANCEL to free the slot for someone else.

Localize for Kota: open with Hindi greeting if your audience leans local. Tone in Kota skews warmer, formal, with local-language touches.

Payments in Kota

UPI ~72%, cards ~11%, COD ~13%. Coaching-fee payments dominantly UPI.

Very high; coaching industry uses WhatsApp for parent communication, fee reminders, and student groups.

Local festivals + regulatory

Major festivals: Diwali, Dussehra (Kota Mela), Holi.

Rajasthan GST (state code 08). Educational service GST exemption applies; coaching regulations follow Education Department rules.

Pricing for Kota clinics

Most clinics fit the Pro plan (₹2,499/month) — covers WhatsApp Business API, voice agent, CRM, booking, and payments. Multi-doctor practices on Growth (₹4,999/month) for branded multi-tenant booking pages.

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FAQ — clinics in Kota

Does Doggu work for businesses based in Kota?

Yes — Doggu is hosted in India (ap-south-1, Mumbai), GST-compliant for any state including Rajasthan (state code 08), and the voice agent supports Hindi, Marwari, English out of the box.

What about local language support for Kota?

Hindi-first; Marwari in older communities; English strong in coaching sector.The voice agent and chatbot both handle this automatically — you don't pick the language, the system detects it from the caller / chatter's first message.

Will Doggu integrate with my clinic management software?

Doggu is the patient-facing layer (WhatsApp, voice, booking, payments, CRM). For internal HMS/EHR (e.g. Practo Ray, MocDoc, Halemind) we expose a webhook that syncs new bookings into your existing system. Most clinics either run Doggu alongside their HMS or use Doggu as their primary system.

Do you handle multi-doctor / multi-branch?

Yes. Each doctor or branch has their own slot calendar, availability, and consultation fee. Patients pick the doctor at booking; the AI agent disambiguates if they don't say. Each brand on the Growth plan gets its own booking page.

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