Utility0.30/conversationecom

Shipping update template (ecom)

Send the moment carrier picks up. India COD orders especially benefit from real-time shipping notifications.

Template body

Hi {{1}}, your order #{{2}} has been shipped! 📦

Carrier: {{3}}
Tracking: {{4}}
ETA: {{5}}

Reply DELIVER if delivered already.

Variables (5)

{{1}}customer name
{{2}}order id
{{3}}carrier
{{4}}tracking id
{{5}}eta

3 alternate phrasings

Variation 1
{{1}}, order #{{2}} shipped via {{3}}. Tracking: {{4}}. ETA {{5}}.
Variation 2
Shipped! {{2}} on its way. Track {{4}} via {{3}}. Lands by {{5}}.
Variation 3
Update: order #{{2}} dispatched. {{3}} • {{4}} • ETA {{5}}.

Meta approval tips

Utility. Tracking link OK. Don't slip in 'shop more' upsells.

Localization (Hindi / regional)

Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal — use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.

Cost: ₹0.30 per conversation

WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.

Don't copy-paste this manually.

Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (shipping update). Set it up once, fire forever.

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