Send 7 days after delivery. Incentivized reviews work but the discount must be real (not contingent on positive sentiment).
Hi {{1}}! Hope you're loving order #{{2}}.
š Drop a review and get *10% off your next order* (code REVIEW10).
š {{3}}{{1}}, share a review for order #{{2}} and get 10% off next order. {{3}}.Loved it? Review order #{{2}} with code REVIEW10 for 10% off: {{3}}.Quick review = 10% off your next order. Drop yours: {{3}}.Marketing. Specifically don't say 'positive review' or 'good rating' ā incentivize the review act, not the sentiment.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Marketing is the most expensive tier ā reserve for high-intent campaigns.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (review request incentive). Set it up once, fire forever.
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