Send 4 hours after visit ends. Conversion rate on review requests via WhatsApp is 6Ć email.
Hi {{1}}, hope your visit with {{2}} went well!
Would you mind leaving a quick review? It helps other patients find good care.
š {{3}}
Thanks for trusting us.{{1}}, thanks for visiting today. A quick review helps others: {{3}}.Hi {{1}}! How was your visit with {{2}}? Share feedback: {{3}}.{{1}}, would you share a 30-second review of your visit? {{3}}.Utility (post-transaction). Don't say 'positive review' ā Meta flags incentivized review language.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (review request). Set it up once, fire forever.
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