Send on every stage change. Loan applicants check status compulsively ā proactive updates win NPS.
Hi {{1}}, your loan application #{{2}} is at *{{3}}* stage.
š° Amount: ā¹{{4}}
š
Decision by: {{5}}
š¤ Loan officer: {{6}}
Reply for any clarification.Loan app #{{2}}: {{3}}. Decision by {{5}}.{{1}}, loan ā¹{{4}} app #{{2}} at {{3}}. Officer {{6}}.Application #{{2}} ā¢ {{3}} stage. Decision {{5}}.Utility. Be transparent about timelines; vague 'soon' language causes complaints.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (loan application status). Set it up once, fire forever.
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