Utilityā‚¹0.30/conversation

KYC document request template

Send the moment account creation hits a KYC step. Sub-1-min request reduces drop-off by 50%.

Template body

Hi {{1}}, to complete your account at {{2}}, please share:

šŸ“„ PAN card
šŸ“„ Aadhaar (front + back)
šŸ“„ Selfie holding PAN

šŸ”’ Secure upload: {{3}}

Variables (3)

{{1}}customer name
{{2}}business name
{{3}}secure upload link

3 alternate phrasings

Variation 1
{{1}}, KYC needed for {{2}}: PAN + Aadhaar + selfie. {{3}}.
Variation 2
Complete KYC for {{2}}: PAN, Aadhaar, selfie. {{3}}.
Variation 3
Account pending ā€” KYC docs: PAN, Aadhaar, photo. Upload {{3}}.

Meta approval tips

Utility. Fintech apps must avoid asking for OTPs / passwords here ā€” strict regulatory line.

Localization (Hindi / regional)

Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā€” use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.

Cost: ā‚¹0.30 per conversation

WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.

Don't copy-paste this manually.

Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (kyc request). Set it up once, fire forever.

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