Send within 60 seconds of booking. Industry-standard expectation.
Hi {{1}}, flight booked! āļø
š {{2}} ā {{3}}
š
{{4}} ā¢ {{5}}
š« PNR: {{6}}
šŗ {{7}}
Web check-in opens 48 hours before. Reply for changes.Flight: {{2}} ā {{3}} ā¢ {{4}} {{5}}. PNR {{6}}. Seat {{7}}.{{1}}, flight {{6}}: {{2}} ā {{3}}, {{4}}. Web check-in 48h before.Booked: {{2}} to {{3}}, {{4}}. PNR {{6}}, seat {{7}}.Utility. PNR sharing is the customer's own data ā fine.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (flight booking). Set it up once, fire forever.
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