Send when rider picks up from kitchen. Real-time updates reduce 'where's my food' calls by 70%.
Hi {{1}}, {{2}} is on the way with your order #{{3}}!
š {{2}}: {{4}}
š ETA: {{5}} min
š¦ Order: {{6}}
Reply LATE if 10+ min delay.{{2}} is bringing order #{{3}} ā¢ ETA {{5}} min. {{4}}.{{1}}, {{3}} on its way! {{2}} ā¢ ETA {{5}} min.Order #{{3}} dispatched. Rider {{2}}, {{4}}. {{5}} min away.Utility. Rider phone exposure is allowed for the customer's own order.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (delivery otw). Set it up once, fire forever.
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