Send 30 minutes after carrier marks delivered. Catches damage/wrong-item issues before they become returns.
Hi {{1}}! Your order #{{2}} has been delivered. 📦✅
Received as expected? Reply 1 for YES, 2 if there's an issue. We'll fix it.Delivered! Order #{{2}}. Reply 1 if all good, 2 if any issue.{{1}}, order #{{2}} delivered. All okay? Reply YES or ISSUE.Order #{{2}} reached you. Reply 1 (good) or 2 (problem).Utility. Action prompt drives interactive replies — boosts quality rating.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal — use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (delivery confirmation). Set it up once, fire forever.
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