Utility0.30/conversationecom

Delivery confirmation template (ecom)

Send 30 minutes after carrier marks delivered. Catches damage/wrong-item issues before they become returns.

Template body

Hi {{1}}! Your order #{{2}} has been delivered. 📦✅

Received as expected? Reply 1 for YES, 2 if there's an issue. We'll fix it.

Variables (2)

{{1}}customer name
{{2}}order id

3 alternate phrasings

Variation 1
Delivered! Order #{{2}}. Reply 1 if all good, 2 if any issue.
Variation 2
{{1}}, order #{{2}} delivered. All okay? Reply YES or ISSUE.
Variation 3
Order #{{2}} reached you. Reply 1 (good) or 2 (problem).

Meta approval tips

Utility. Action prompt drives interactive replies — boosts quality rating.

Localization (Hindi / regional)

Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal — use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.

Cost: ₹0.30 per conversation

WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.

Don't copy-paste this manually.

Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (delivery confirmation). Set it up once, fire forever.

Try Doggu free for 14 days

Related utility templates

More for ecom

← All templatesBlogFree tools