Utility₹0.30/conversationecom

COD order verification (ecom)

Send within 5 minutes of COD checkout. Unverified COD orders have 35% RTO rate; verified ones drop to 8%.

Template body

Hi {{1}}, please confirm your COD order for ₹{{2}}.

šŸ›’ {{3}}
šŸ“ Delivery to: {{4}}

Reply YES to confirm, NO to cancel. Unconfirmed orders are auto-cancelled in 6 hours.

Variables (4)

{{1}}customer name
{{2}}amount
{{3}}items summary
{{4}}address

3 alternate phrasings

Variation 1
{{1}}, confirm COD order ₹{{2}} to {{4}}? Reply YES or NO.
Variation 2
COD confirmation needed for ₹{{2}}. Items: {{3}}. Reply YES/NO.
Variation 3
Hi {{1}} — please confirm: {{3}} • ₹{{2}} • {{4}}. Reply YES.

Meta approval tips

Utility. The 'reply YES' interaction signals quality, helps approval pass faster.

Localization (Hindi / regional)

Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal — use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.

Cost: ₹0.30 per conversation

WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.

Don't copy-paste this manually.

Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (cod verification). Set it up once, fire forever.

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