Send exactly 24 hours before the appointment. Industry no-show rate drops from ~22% to ~7% with this single template.
Hi {{1}}, just a reminder of your appointment with {{2}} tomorrow.
š
{{3}} at *{{4}}*
š {{5}}
Reply 1 to confirm. Reply 2 to reschedule.Reminder: {{1}}, you have an appointment with {{2}} on {{3}} at {{4}}. Reply C to confirm, R to reschedule.Hi {{1}} ā quick reminder for tomorrow's appointment with {{2}} at {{4}}, {{5}}. Reply YES to confirm.Tomorrow at {{4}}: {{2}} at {{5}}. Reply 1 to confirm, 2 to move it.Utility. Reply prompts ('Reply 1', 'Reply YES') help drive interactive engagement which the algorithm rewards.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (appointment reminder). Set it up once, fire forever.
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