Send the moment booking happens. Salons see 40-60% rebooking via reply on this single template alone.
Hey {{1}}, your appointment is booked! š
*{{2}}* with {{3}}
š
{{4}} at {{5}}
š {{6}}
Reply RESCHEDULE to change. See you soon!Hi {{1}}! You're booked for *{{2}}* with {{3}} on {{4}} at {{5}}. Reply BACK to reschedule.{{1}}, confirmed: {{2}} ⢠{{4}} at {{5}} with {{3}}. Address: {{6}}.Booking locked in! {{2}} at {{5}} on {{4}} with {{3}} ā {{6}}. Reply CANCEL if plans change.Utility category. Emojis are fine but cap at 2. Don't include offers; categorize that as a separate marketing template.
Hindi/regional translation tips: maintain placeholders verbatim. Tone in regional languages tends formal ā use 'aap' (Hindi), respectful equivalents in Tamil/Telugu/etc.
WhatsApp Business API charges per 24-hour conversation window, not per message. Once a conversation opens (with a template send or customer-initiated message), you can exchange unlimited messages with that customer for the next 24 hours at no extra cost. Utility templates are 70% cheaper than marketing.
Doggu pre-loads this template, submits it to Meta for approval, and triggers it automatically based on the trigger event (appointment confirmation). Set it up once, fire forever.
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