Free WhatsApp Business Templates Library

79 ready-to-use WhatsApp Business API templates for Indian SMBs. Each includes the body, variables, 3 phrasing variations, when-to-send guidance, Meta approval tips, and per-conversation INR pricing. Copy, paste, customize.

Authentication
~₹0.10
per conversation
Utility
~₹0.30
per conversation
Marketing
~₹0.85
per conversation
Service
Free*
in 24-hr window

authentication templates (3)

OTP and 2FA codes only. ~₹0.10 per conversation. The cheapest WhatsApp tier in India. Strictest content rules.

utility templates (54)

Transactional, customer-initiated, or event-driven messages. ~₹0.30 per conversation. The cheapest tier — use for confirmations, reminders, OTPs (apart from auth).

Appointment confirmation template (clinic)

0.30

Send within 60 seconds of a booking being made.

Vertical: clinics

Appointment reminder template (24-hour before)

0.30

Send exactly 24 hours before the appointment.

Vertical: clinics

Booking confirmation template (salon)

0.30

Send the moment booking happens.

Vertical: salons

Reservation confirmation template (restaurant)

0.30

Send within 60 seconds of booking.

Vertical: restaurants

Site visit confirmation template (real estate)

0.30

Send same-day on confirmation.

Vertical: real estate

Site visit 1-hour reminder (real estate)

0.30

Send 60 minutes before the visit.

Vertical: real estate

Court hearing reminder template (lawyer)

0.30

Send 48 hours and 24 hours before the hearing.

Vertical: lawyers

Class reminder template (tutor / coaching)

0.30

Send 2 hours before class.

Vertical: tutors

Class booking confirmation (gym / fitness)

0.30

Send right after booking.

Vertical: gyms

Shoot confirmation template (photographer)

0.30

Send within 24 hours of booking.

Vertical: photographers

Order confirmation template (ecom)

0.30

Send within 30 seconds of order being placed.

Vertical: ecom

Shipping update template (ecom)

0.30

Send the moment carrier picks up.

Vertical: ecom

Delivery confirmation template (ecom)

0.30

Send 30 minutes after carrier marks delivered.

Vertical: ecom

COD order verification (ecom)

0.30

Send within 5 minutes of COD checkout.

Vertical: ecom

RTO prevention follow-up (ecom)

0.30

Send the moment a delivery attempt fails.

Vertical: ecom

Payment link template (clinic)

0.30

Send same-day after consultation.

Vertical: clinics

Payment reminder template (overdue invoice)

0.30

Send at 7, 15, and 30 days overdue.

Payment receipt confirmation

0.30

Send within 30 seconds of payment success.

Tuition fee reminder (coaching / school)

0.30

Send 5 days before fee due date, then on due date.

Vertical: tutors

Review request template (clinic, post-visit)

0.30

Send 4 hours after visit ends.

Vertical: clinics

Welcome message (new customer)

0.30

Send the moment a customer signs up / first contacts.

Welcome new patient (clinic)

0.30

Send right after registration.

Vertical: clinics

Support ticket acknowledgment

0.30

Send within 60 seconds of inbound message.

Support ticket resolved

0.30

Send right when ticket is closed.

NPS survey template

0.30

Send 14 days after a transaction.

Detailed feedback request (post-purchase)

0.30

Send 7 days after purchase or service completion.

RFQ / quote request acknowledgment (B2B)

0.30

Send within 60 seconds of inbound RFQ.

Quote sent notification (B2B)

0.30

Send right when quote PDF is ready.

Event reminder (24-hour before)

0.30

Send exactly 24 hours before event start.

Post-purchase quick survey

0.30

Send 24 hours after delivery.

Vertical: ecom

Insurance renewal reminder

0.30

Send 30, 15, and 7 days before expiry.

Exam result notification

0.30

Send within 1 hour of results being announced.

Vertical: tutors

Homework / assignment reminder

0.30

Send 1 day before due.

Vertical: tutors

Property document shared (real estate)

0.30

Send when documents are uploaded.

Vertical: real estate

Hotel check-in info template

0.30

Send 24 hours before check-in.

Missed-call follow-up template

0.30

Send within 60 seconds of a missed call.

Back-in-stock notification (ecom)

0.30

Send to opted-in waitlist within 1 hour of stock arrival.

Vertical: ecom

Warranty expiry reminder

0.30

Send at 30, 14, and 7 days before warranty expiry.

Subscription renewal — 7 day reminder

0.30

Send 7 days before renewal.

KYC document request template

0.30

Send the moment account creation hits a KYC step.

Food ready for pickup

0.30

Send the moment kitchen marks it ready.

Vertical: restaurants

Delivery partner on the way

0.30

Send when rider picks up from kitchen.

Vertical: restaurants

Admission application received

0.30

Send within 60 seconds of application submission.

Vertical: tutors

Admission interview scheduled

0.30

Send within 24 hours of scheduling.

Vertical: tutors

SaaS trial day-3 check-in

0.30

Send 3 days into trial.

SaaS feature update notification

0.30

Send within 7 days of feature launch to active users.

Insurance claim status update

0.30

Send on every status change.

Loan EMI due reminder

0.30

Send 3 days before due.

Flight booking confirmation

0.30

Send within 60 seconds of booking.

Travel package itinerary template

0.30

Send 7 days before trip start.

Loan application status

0.30

Send on every stage change.

Service arrival ETA template

0.30

Send when technician dispatched.

Post no-show follow-up

0.30

Send 30 minutes after appointment time if not marked attended.

Rebooking prompt (post-service)

0.30

Send 12-24 hours after service.

marketing templates (21)

Promotional, broadcast, or sales-driven messages. ~₹0.85 per conversation. Triple the cost of utility — reserve for high-intent campaigns.

Abandoned cart recovery (1-hour after)

0.85

Send 1 hour after cart abandonment.

Vertical: ecom

Review request template (with incentive)

0.85

Send 7 days after delivery.

Vertical: ecom

3-month lapsed customer reactivation

0.85

Send 90 days after last visit.

Vertical: salons

6-month lapsed customer reactivation

0.85

Send at 180 days.

Birthday greeting with offer

0.85

Send on the birthday morning (10am IST).

Customer anniversary template

0.85

Send on customer-account anniversary date.

Diwali greetings + offer broadcast

0.85

Send 5 days before Diwali.

New product / service launch announcement

0.85

Send to existing customer base on launch day; supplement with paid ads for new acquisition.

Weekend flash sale broadcast

0.85

Send Friday evening (6-8 PM).

Vertical: ecom

Referral program invitation

0.85

Send 30 days after first purchase.

Loyalty tier upgrade announcement

0.85

Send within 60 seconds of tier-threshold being crossed.

Event invitation broadcast

0.85

Send 7 days before event.

New property listing alert (real estate)

0.85

Send to opted-in property-search list within 1 hour of listing.

Vertical: real estate

Hotel loyalty member comeback offer

0.85

Send to Gold-tier guests at 90+ days since last stay.

New menu launch (restaurant)

0.85

Send to opted-in customer base on menu launch.

Vertical: restaurants

Eid broadcast template

0.85

Send the morning of Eid.

Pongal / Sankranti broadcast template

0.85

Send morning of Pongal day-1 (Bhogi).

Raksha Bandhan broadcast template

0.85

Send 5 days before Raksha Bandhan.

SaaS trial expiring conversion offer

0.85

Send 3 days before trial expiry.

Festive pre-booking offer

0.85

Send 3-4 weeks before peak festival window.

VIP customer exclusive offer

0.85

Send to top 5% by LTV every quarter.

service templates (1)

Customer service responses within the 24-hour customer-service window. Free if reply is within window.

Stop copy-pasting templates manually.

Doggu pre-loads all of these templates into your WhatsApp Business account, handles the Meta approval submission, tracks quality rating, and triggers them automatically based on customer events (booking, order, missed call, etc.).

Try Doggu free for 14 days