Payments

UPI AutoPay

UPI's recurring debit feature — enables auto-charge for subscriptions, EMIs, and rentals up to ₹15,000 per month per mandate (₹1L for some categories).

AutoPay launched in 2020 as the recurring-debit feature on UPI. Customer authorizes once via PIN, business can debit at agreed schedule (monthly, weekly, etc.) up to the mandate cap.

Use cases: SaaS subscriptions, OTT services (Netflix, Hotstar — many have moved to AutoPay), gym memberships, EMI collection, school fee, rent collection. The 2024 RBI hike to ₹15,000 (and ₹1L for select categories) made AutoPay viable for high-ticket recurring.

Failed AutoPay debits trigger retry cycles. RBI mandates pre-debit notification 24 hours in advance — businesses must integrate this.

India context

Indian SMBs with subscription pricing models (gym, coaching, SaaS) use AutoPay to reduce churn from missed payments. Pre-debit reminders via WhatsApp dramatically reduce mandate failures.

Examples

  • A gym at ₹2,000/month membership uses UPI AutoPay; member authorizes once, gym debits 1st of every month.
  • A SaaS at ₹999/month uses AutoPay; customer never has to manually pay.

FAQ

What's the AutoPay limit?

₹15,000/month per mandate for general categories. ₹1,00,000 for select categories like government, mutual funds, education. Business needs RBI/NPCI category approval for high-value mandates.

Can I retry failed AutoPay debits?

Yes — typically 3 retries over 5 days. After failure, customer must manually pay or re-authorize.

Is AutoPay better than e-NACH?

Faster (instant vs 1-2 days), lower friction (no paper mandate), but limited cap. e-NACH still used for very high-value, long-tenure debits like home loan EMIs.

Related concepts

UPIe-mandatesubscriptionRBI compliance

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